Frequently Asked Questions

Everything you need to know about your Ofa experience.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to start the process.

Do you ship internationally?

Yes, Ofa ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna.

Are your materials sustainably sourced?

At Ofa, we prioritize ethical manufacturing. 80% of our current collection is made from organic or recycled fabrics, and we are working toward 100% by 2025.